AutoNation Toyota of Winter Park

225 N. Semoran Blvd.
Winter Park, FL

Dealer principal: Jim Bander

General manager: Nick Oliver

Brands represented: Toyota, Scion

How long in business: Since 2003

Number of employees: 230

Annual unit volume (approximate): 7,400

SC Dealer Relationship Manager: Jeremy Gates

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What makes AutoNation Toyota special:

The culture of my store makes it special. Everyone here contributes to the success of the store from the top to the bottom. We take pride in treating our employees right and taking care of them, because we know they will do the same for our customers.

DRM comment on what makes dealership special:

Everyone at this store is welcoming. They address any issues head on and seek a fair and timely resolution. Everyone is always willing to help in any situation, and has a positive vibe to go along with it.

052218 IL Autonation Toyota of Winter Park_Chafik Amrani

Chafik Amrani, AutoNation Toyota

How long working with Santander Consumer USA:

Since the beginning.

What do you like about doing business with Santander Consumer USA?

I really like the flexibility and ease of use of the Extranet. This allows us to make quick decisions and make the buying process easier for our customers. The quick response to submitting an application is also something we like and appreciate. I also like the people I work with at Santander Consumer USA. Everyone is friendly and willing to assist me with any problems that may arise.

One best practice that contributes to your dealership’s success:

We stay on top of any issue or problem from the get go. This practice keeps everyone happy and informed. We also do a lot of training to keep our employees educated on our products and to keep everyone fresh.

Describe your experience with Santander Consumer USA:

We are a store that does 740 cars a month. Our experience with Santander is a positive one with Santander being one of our most-used lenders, certainly No. 1 in subprime loans. I can see our business growing with the new signing of Santander as a preferred lender for AutoNation.

– Chafik Amrani, General Sales Manager

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