At Santander Consumer USA (SCUSA), the new year also brings about new initiatives to help our dealers build their businesses. One of the company’s new developments is the expansion of the national accounts sales team.
The team is expanding from two regional sales reps to four, with an emphasis on customer service. The additions will give SCUSA the opportunity to focus on providing a better, more personalized experience for our national account holders.
The National Account Managers will serve as liaisons between SCUSA and the dealers’ corporate offices. By managing these relationships, National Account Managers are hoping to give our national partners the feedback and collaborative effort needed to drive more business.
SCUSA has chosen four of the company’s best and most experienced representatives to lead the way. Meet the national accounts sales team.
Shannon Celestine is the most experienced in the group, working national accounts for the past two years. Before national accounts, she served as an Area Sales Manager in southern Louisiana, a market she opened and has developed for SCUSA since 2004. Celestine has been with the company 10 years, and says she loves it because there is never a dull moment. Celestine is originally from Springfield, Ohio, and enjoys the travel and variety of working national accounts.
Christie Eastwood is new to the national accounts team but not to SCUSA. She’s been with the company 10 years, working as a Senior Area Sales Manager. She is from Colonial Heights, Va., and has stayed close to home, servicing the Richmond area. Eastwood says the best thing about working for SCUSA is the people she’s met and the friends she’s made. Now, being on the national accounts team, she hopes to expand her horizons and help her national accounts expand theirs.
Becca Neal Tharp is another one of the company’s seasoned veterans. Tharp is from South Mississippi and covered the same territory as an Area Sales Manager for nearly eight years before being promoted to National Account Manager. Prior to SCUSA, Becca worked for Wells Fargo for almost two years. Her favorite part about working for SCUSA is being able to work with some of the best business leaders in the industry.
Stephanie Bradford brings a wealth of auto-industry experience to the table. Bradford, an Oklahoma native, worked as a finance director for seven years before joining the team at Santander. She has been with the company an additional seven years, working the Southwest region of the country. What she enjoys most about working with SCUSA is establishing long-term relationships with clients internally and externally.
The expanded team members have already begun strategizing and making plans for dealers in their new territories. If you are interested in your auto group becoming one of our national sales accounts, contact your Area Sales Manager for more details.